Frequently Asked Questions (FAQ)

• Why should I buy a DocOnline membership? +
• An average Indian family living in a metro city spends around INR 30,500 annually on outpatient medical expenses. With over INR 11,000 being spent on doctor visits, OPD costs become one of the significant expenses in the family. DocOnline can help you save up to 87% of doctor consultation cost. With doorstep delivery of primary healthcare services such as diagnostics, medicines, and home care at a discounted price, we help family save up to 50% on their total primary healthcare cost. Access to 90% of healthcare service at your doorstep allows family members to access healthcare independently.
  
  The video/phone doctor consultation service, focuses on improving the health outcomes of patients, thereby building trust. We invest in carefully selected telemedicine-trained in-house doctors who use the latest international clinical decision-making tools for appropriate diagnosis and treatment. The proactive doctor support, ability to follow up with the same doctor, and unlimited consultations help you get guidance throughout the treatment journey. The doctor consultations are monitored for quality assessment based on 21 parameters, training them accordingly for continuous improvement in clinical quality.
  
  The access to multiple specialists, consultations in 14 languages, the ability to consult the preferred doctor, and 24x7 services help families use DocOnline as the first point of contact for any medical consultation.
• For what ailments or illnesses can I consult a doctor at DocOnline? +
• You can consult the doctors at DocOnline for acute problems such as fever, cold, cough, headache, skin problems etc. We also treat Chronic disease patients with diabetes, high BP, thyroid, arthritis, obesity, PCOD and more.
  
  Using DocOnline services as the first point of contact will help families get the appropriate treatment or guidance for better health outcomes.
• What all specialists do you have? +
• We have in-house doctors for 11 Specialities, including General Physicians, Internal Medicine Specialists, Gynecologists, Pediatricians, Psychologists, Psychiatrists, Dermatologists, Pulmonologists, Diabetologists, Dieticians, and Ayurvedic medicine specialists.